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   Wholesale Discount
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The Lamp Shop
PO Box 3606
Concord, NH 03302
Phone: 603-224-1603
Fax: 603-224-6677
info@lampshop.com

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Pricing Policy as of January 1, 2007
There have been a number of price increases from our suppliers and we finally have to make some changes. Effective January 1, 2007 the minimum order will be $125.00 to qualify for a wholesale discount of 30%. All published prices will be quoted as retail. The discount will be applied to any qualifying orders in house. Items NOT available for discount are trims/ribbon by the yard, arcs, designs, books, sale items, products samples and lampshade learning kits.

When the remainder of our printed catalogs are gone we will not be printing another catalog. The only way to get a paper copy of The Lamp Shop catalog will be to print it from the internet. If you have any questions or concerns please contact us at 603-224-1603.

 

SHIPPING:
FOB Concord, N.H. via UPS. 15% will be added to your merchandise total to cover the estimated shipping cost. Your invoice total will be adjusted once the order has been packed and weighed to reflect the actual shipping cost. Keep in mind that on very small orders shipping charges can often exceed the cost of the merchandise as the actual charge is determined by USPS or UPS published rates.The charges on your invoice are estimated. Accurate shipping can only be determined after the package has been weighted and measured. Orders under $10.00 will have a $2.00 handling charge unless the merchandise can be shipped in an envelope via US Postal Service.

 

PAYMENT:
Personal check, bank check, money order, Visa, MasterCard, Discover Card or American Express. Prepaid advance check will delay your order if shipping charges are underestimated. Credit for overpayment will be applied toward your next order or refunded upon request. For the fastest service we suggest credit card payment. NFS check charge is $20. We are not accepting new COD or open accounts.

If paying by check please print a copy of your online invoice and mail with it with your check to The Lamp Shop at PO Box 3606, Concord, NH 03302-3606. Orders paid by check will be delayed up to 7 days after check is received. This is to allow time for the check to be processed.

 

DAMAGED SHIPMENTS:
Should damage occur during shipment, please advise us at once. Do not refuse to accept damaged shipments. Retain merchandise and packing materials for UPS inspection.

 

RETURNS:
Please inspect order upon arrival. NO MERCHANDISE SHOULD BE RETURNED WITHOUT PRIOR PERMISSION OF THE LAMP SHOP. All requests to return merchandise must be made within 5 business days after receipt of goods. Approved returns MUST be accompanied by a copy of the invoice. This policy insures the safe and accountable return of your goods. There will be a 10% restocking fee ($2.00 minimum) on wholesale orders if the order has been filled correctly. Original shipping charges will not be refunded. No return on cut goods if shipped as ordered. No returns on custom orders.

 

BACK ORDERS:
We pride ourselves on our large inventory. However, in rare instances, our suppliers are not able to meet their shipping schedules. We shall fill your order, minus the out-of-stock item, which will automatically be back ordered and charged to your invoice. If you do not desire this service, please specify when ordering, NO BACK ORDERS PLEASE.

 

ORDERING:
If you prefer not to use our secure online shopping cart you can download our printable order form and fax it to 603-224-6677. When placing orders, please use stock numbers, colors, sizes, description and prices. We are better able to fill your order correctly with complete information for each item. When calling in your order, please take time to complete an order form before placing your call. We are always willing to answer your lampshade crafting and merchandise questions. We will attempt to special order items you are having trouble finding. You may also order by email or fax.
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